Canterbury Bid

City Centre Performance


Town centres are facing a greater number of challenges than ever before, from out of town shopping, parking costs, occupancy costs and the continuing growth of online behaviour. The combination of these factors makes it ever more important to identify whether the changes in a towns performance are the result of local trends and/or initiatives, to whether they are due to wider regional or national rends to which all towns and cities are subject to.

Springboard Footfall Reports

Springboards strong coverage on town and city centres nationally, together with its coverage oft he UKs regional cities, means that it is able to provide a robust national and regional benchmark of footfall in towns and city centres. The BID receives weekly and monthly footfall analysis reports through Springboard. A reporting contract was agreed in March 2018 and data has been collected since then. Below you will find the latest weekly reports and a month on month analysis.

Please note, the reports do not include the 2018 vs. 2017 comparative data as we only started collecting data in March 2018, this is particularly important when looking at Canterbury’s 2019 data as there is nothing to compare it to (yet!).

Weekly Footfall Monthly Footfall 2018 Monthly Footfall 2019
Week 28: 8/07/19 to 14/07/19 April January
Week 29: 15/07/19 to 21/07/19 May February
 Week 30: 22/07/19 to 28/07/19 June March
Week 31: 29/07/19 to 04/08/19 July April
Week 32: 05/08/19 to 11/08/19 September May
Week 33: 12/08/19 to 18/08/19 October June
Week 34: 19/08/19 to 25/08/19 November July
Week 35: 26/08/19 to 01/09/19 December August


City Centre Performance Reports

On a monthly basis since the start of the BID in 2014, we have produced a report on how the city centre is performing based on a range of indicators. The data is pulled from a number of sources both at local level and a national level. The objective of the reports is to track the impact of economic activity on the city centre, and to provide a baseline from which future performance can be benchmarked. The reports consider the following key indicators to determine the City’s economic health:

  • Business premises vacancy rates
  • Business premises type
  • Business start-up rates (data available up to September 2018)
  • City Centre footfall
  • Business Sales Performance
  • Tourism


2014 2015 2016 2017 2018 2019
October January January January January January
November February February February February February
December March March March March March
April April April April April
May May May May May
June June June June
July July July July
August August August August
September September September September
October October October October
November November November November
December December December December

*Please note that due to the length of time for the data to be compiled and the report written, the reports are generally available 6 to 8 weeks after the end of the month.

Visitor and shopper feedback
On biennial basis Canterbury BID commission Latimer Appleby to conduct on street surveys across the city centre in order to quantify shopper behaviours and satisfaction ratings. Below are the reports from the last six years:

2013 2015 2017 2019