Canterbury Bid


Attractive streets are important for those working and visiting the city as customers, clients and tourists. The BID provides additional resource for cleaning key parts of the city, notwithstanding the clear requirement to only invest in areas that are additional to that which is the accountability of either of the local councils.

Deep Street Cleaning

Canterbury BID contracted with a Kent based company to deliver a programme of deep street cleansing throughout the year in the first three years of our first term. In year 4 we undertook a deep clean of the high street and bus station. We review our priorities annually. Where needed and to further improve the look of the city centre, we commission defined street cleaning with a local contractor.

Graffiti removal

We have made a start on tackling graffiti across the city centre, and, in particular, the application of anti-graffiti coating so the graffiti is easier to remove going forward. There are some brick surfaces that we can’t clean without further permissions because cleaning the plain brick could damage the surface, but we won’t give up. We are working closely with Canterbury City Council’s Graffiti Team to report tagging (see how to report below) and arrange for cleaning as soon as it appears.

To date Canterbury BID have cleaned and applied anti-graffiti coating to:

▪ The alley between SuperDry and Yorkshire Building Society on St Margaret’s Street
▪ The walls on Jones Bootmaker and Phone City (used to be Home Furnishing) on White Horse Lane
▪ The wall on Jack Kilpatrick Hairspa on Hawk’s Lane
▪ The wall on the Oxfam Shop on Best Lane
▪ The side wall of Santander
▪ The side wall of Poppies
▪ The side wall of Chimichanga
▪ The side wall of Subway on St Peter’s Grove
▪ Former Curry’s Store on Burgate
▪ Sun Yard
▪ Alleyway on Longmarket

Whitehorse Lane and Best Lane before:

Whitehorse Lane and Best Lane after

Reporting cleaning issues

If you see someone doing graffiti you should call 999 and report it as a crime in progress. You can also report problems to Crime Stoppers anonymously on 0800 555 111.

If you are the victim of graffiti please ensure you report it to the Police using the Kent Police Online Reporting Tool

Canterbury City Council can remove graffiti from private property free of charge for the first two hours labour or up to a maximum area of 5 m2. There is a charge for labour in excess of two hours or in excess of 5 m2 if there is a request for the extra work to be carried out.

  • To take advantage of this service click here to apply for free graffiti removal.
  • Fly tipping can be reported here
  • Reporting litter please click here: here