Attractive streets are important for those working and visiting the city as customers, clients and tourists. The BID provides additional resource for cleaning key parts of the city, focusing on ad hoc cleaning jobs requested by BID businesses in areas that are not covered by Canterbury City Council cleaning schedule.
Using a Low Carbon Grant, we purchased our own street cleaning machine (‘The Becket’). Over the last year the BID ambassadors have spent over 100 hours cleaning vacant doorways and areas, not covered by the council’s cleaning schedule.
Street Cleaning, Waste Removal & Trade Waste
Canenco is the City Council’s contractor for all street cleaning and waste collection in the District, including the city centre. Trade waste is the responsibility of individual businesses.
To report a problem with cleansing in the city centre, over-flowing bins or poor cleansing, or safety issues (e.g. discarded hypodermic needles) go online to canterbury.gov.uk/clean or call 01227 947860.
Alternatively you can email the council directly at [email protected] for waste crime, littering, fly tipping and waste management.
Graffiti Removal
Canterbury City Council can remove graffiti from private property free of charge for the first two hours labour or up to a maximum area of 5 m2. There is a charge for labour in excess of two hours or in excess of 5 m2 if there is a request for the extra work to be carried out.
- To take advantage of this service click here to apply for free graffiti removal.
- Fly tipping can be reported here
- Reporting litter please click here: here
Reporting Graffiti
If you see someone doing graffiti you should call 999 and report it as a crime in progress. You can also report problems to Crime Stoppers anonymously on 0800 555 111.
If you are the victim of graffiti please ensure you report it to the Police using the Kent Police Online Reporting Tool
