Canterbury Bid

Training and Sector Groups

Canterbury BID provides free training and sector group webinars for Canterbury BID members.

We offer a variety of sessions covering marketing, business rates, sustainability, photography and more! Full details, recordings of previous session, and booking links scroll down.

Utility Reduction Cost Savings Business Visits

  • Wednesday 18-19 May and 13-14 June 2023 – booking essential
  • Visit takes place at your business

Canterbury BID has commissioned the Place Support Partnership (PSP) team to support businesses in the city over the next year with a utility savings service. Huge savings have been achieved recently in other towns and cities and we want to ensure you can save money too.

This cost reduction programme is running for a year (finishing May 2024) and is fully funded by Canterbury BID, with the aim of supporting you at a time where service costs are increasingly impacting on a business viability. To be clear there are NO costs to you. Whether you choose to receive their full support package (ie identifying the saving and negotiating a new contract), or you simply want to receive a report on any savings they can find you, we cover all costs. You don’t pay anything.

Canterbury’s Shop Front Guidelines Explained

22 May 2023 | 9.30 – 10.30am | Zoom

The appearance of shopping areas and individual shopfronts is often an indication of the vitality and quality of a place. Well designed and historically interesting shopfronts can make a street a more attractive place to visit.

Shopfronts are becoming increasingly standardised and utilitarian in appearance, with many outlets opting for ‘house styles’ and corporate logos, showing little consideration for the proportions and character of the host buildings, but the benefits of retaining historic shopfronts and having advertisements which sit comfortably in this context can have a very positive impact on both the business and its environs.   

Join Lizzy Johnson, Heritage and Design Manager for Canterbury City Council to discuss how the sustained and successful stewardship of buildings, streets and spaces is intertwined with the health of the retail economy. 

Zero Tolerance – Training and Accreditation for licensed venues

6 June 2023 I 10am – 12pm or 2pm – 4pm | Fruitworks

These training and accreditation sessions are designed to equip managers and staff of licensed venues with guidelines and frameworks for how to combat harassment. The programme has also been recently revised to include broader elements of equality, diversity and inclusion and to respond to potential spiking incidents. To book your spaces email

Digital Courses and Workshops – FREE TO ACCESS

‘Accessible Kent’ Online Training Programme

Delivered in partnership with AccessAble this FREE trainig module is for everyone from management to reception to shop-floor to venue guides. ‘Disability Essentials’ is a SCORM compliant module that can be integrated into the organisations current training programmes as well as hosted independently.

The lessons can be undertaken in 45 minutes and considers all aspects of disability and aims to enable people to be more confident and comfortable in their engagement with disabled people. Find out more

Recordings of previous BID Webinars

Including Social Media Scheduling, Business Rates Support, Cash Flow Forecasting, Employment Law, Linked In Training and Commercial Property Law can all be found on the Canterbury BID Youtube Channel. Sessions last between 40-60 minutes.

Digital Marketing Improving your reach across social media (21.3.23)

Presented by: Abby Sales, Pillory Barn
Overview: Social media engagement is an important metric to consider when building an online presence. While most want to increase the size of their audience, they often fail to increase their social media engagement as well. Join us whilst we explore how to grow your social media reach and how to increase social media engagement.

Sustainable Events: How to save money, make money and protect our planet (7.3.23)

Presented by: Danielle Ward (reWARD Events)
Overview: This 1-hour virtual session takes you on a whistle-stop tour of sustainability – what does it mean? Why should you care? How can it benefit your business? Save money, make money and protect our planet, as we delve into a best practice sustainable events guide and leave you with actionable takeaways to put into practice for your own events.

Business Rates Update 2023 (22.223)

Presented by: Sadie Furner, CIVICA
Overview: This session was designed to help you to get a tight grip on the subject of Business Rates in Canterbury and highlight the government’s current support packages for businesses. The session was delivered by Sadie Furner of Civica, the company that operates shared management of business services with Canterbury City Council and oversees the collection and administration of all Canterbury City Council’s Business Rates.

Love Canterbury – Visit Canterbury Workshop (14.2.23)

Presenter: Canterbury BID
Overview: Taking place on Valentine’s Day, Canterbury District businesses were encouraged to join us to find out how to get involved with the new Visit Canterbury platforms. Run by Canterbury BID in partnership with Visit Kent and Canterbury City Council, this was an overview of content and seasonal campaign plans for the year ahead.

Other session titles include: