Canterbury Bid

Training and Sector Groups

Canterbury BID provides free training and sector group webinars for Canterbury BID members.

This spring we have partnered up with Canterbury City Council to provide a selection of training sessions that will help ensure your business is at peak fitness. We are offing a variety of topics covering marketing, photography, film, accessibility, legal updates and first aid training in the workplace to help you keep on top of your game

Scroll down to find out more…


Zero Tolerance – Training and Accreditation for Licensed Venues

Tuesday 12 March | 10:00am-12noon | Fruitworks, Jewry Lane, Canterbury

These training and accreditation sessions are designed to equip managers and staff of licensed venues with guidelines and frameworks for how to combat harassment. The programme has also been recently revised to include broader elements of equality, diversity and inclusion and to respond to potential spiking incidents.

Open to all Canterbury district business | Limited spaces available


Tips and Tricks for Making the Most of AI

Tuesday 19 March, 9-10am | Online via Zoom

Join us for a 1 hour deep dive in to the opportunities provided to us by AI. We will be joined by popular influencers ‘Just a Uniform’ to find out how AI is benefitting content creation in 2024.

We will also have three local marketing experts on hand to share their experiences with AI and the latest hacks that could benefit your business in 2024.


Emergency First Aid At Work Training with the Red Cross

27 March 2024 I 9am – 5pm | Fruitworks, Jewry Lane, Canterbury (This course is offered to a maximum of 1 person per business).

Emergency first aid at work (EFAW) is a 1-day training course that is designed to provide you with the knowledge and skills you’ll need to respond effectively to emergency situations in the workplace. The course:

  • meets the Health and Safety Executives requirements for first aid in the workplace 
  • is suitable for beginners who require their initial EFAW certificate as well as those refreshing their qualification
  • is widely recognised as a level 2 first aid qualification.

The training covers a range of essential first aid skills that are suitable for low hazard workplaces such as offices, shops and call centres. The combination of skills will help first aiders to respond quickly and confidently to injuries and illnesses, as well as recognise when professional medical help is necessary.


Retail Photography with Alex Hare

3 April 2024 I 9 – 10.30am | Clarendon Fine Art Gallery

Getting the best possible photos of your retail space, your customer service and your products on display is always important for your website and social media work. You can show customers keen to experience high street retail what’s great about your business and what you offer. Learn camera skills, lighting, capturing people in your business and post-production with photographer Alex Hare in this hands-on workshop. All you need is your mobile phone but if you have a ‘big’ camera bring this too!  For mobile phone users, please download the free app Snapseed. 


Zero Tolerance – Training and Accreditation for Licensed Venues

Tuesday 9 May | 10:00am-12noon | Fruitworks, Jewry Lane, Canterbury

These training and accreditation sessions are designed to equip managers and staff of licensed venues with guidelines and frameworks for how to combat harassment. The programme has also been recently revised to include broader elements of equality, diversity and inclusion and to respond to potential spiking incidents.

Open to all Canterbury district business | Limited spaces available


Utility Reduction Cost Savings Business Visits

  • January – May 2024 – booking essential
  • Visit takes place at your business

Canterbury BID has commissioned the Place Support Partnership (PSP) team to support businesses in the city over the next year with a utility savings service. Huge savings have been achieved recently in other towns and cities and we want to ensure you can save money too.

This cost reduction programme is running for a year (finishing May 2024) and is fully funded by Canterbury BID, with the aim of supporting you at a time where service costs are increasingly impacting on a business viability. To be clear there are NO costs to you. Whether you choose to receive their full support package (ie identifying the saving and negotiating a new contract), or you simply want to receive a report on any savings they can find you, we cover all costs. You don’t pay anything.


Recordings of previous BID Webinars


Previous sessions have included Social Media Scheduling, Business Rates Support, Cash Flow Forecasting, Employment Law, Linked In Training and Commercial Property Law. They are all available to watch on the Canterbury BID Youtube Channel. Sessions last between 40-60 minutes.

Employment Law and HR – Hot Topics in 2024 (6/3/24)

Presented by: Catherine Daw, Partner and Employment Law Specialist at Brachers LLP
Overview: Employment law and HR practices are constantly changing, meaning it can be difficult for businesses to keep up. This webinar highlights some of the key trends for 2024, including important issues employers need to know about:

  • New arrangements for holiday pay
  • Harassment of employees by customers and clients and what employers need to do
  • Upcoming employment law changes in April 2024, including changes to national minimum wage levels, sick pay etc.
  • Changes to arrangements for dealing with employees’ flexible work requests
  • How new tip allocation arrangements work
  • New rights to allow individuals to ask for a predictable working pattern

Grow your Network with LinkedIn (20.2.24)

Presented by: Zoe Cairns (ZC Social Media)
Overview: This one-hour digital workshop was designed specifically for businesses looking to enhance their presence on LinkedIn. It features practical strategies to make your business more visible on LinkedIn. You’ll get valuable tips on how to make your profile more appealing. We’ll also look at what kind of content is currently popular on LinkedIn and how you can use this to your advantage. The workshop will include advice on growing your network and provide insights into LinkedIn’s unique features and how they can benefit your business.

Digital Marketing Improving your reach across social media (21.3.23)

Presented by: Abby Sales, Pillory Barn
Overview: Social media engagement is an important metric to consider when building an online presence. While most want to increase the size of their audience, they often fail to increase their social media engagement as well. Join us whilst we explore how to grow your social media reach and how to increase social media engagement.

Sustainable Events: How to save money, make money and protect our planet (7.3.23)

Presented by: Danielle Ward (reWARD Events)
Overview: This 1-hour virtual session takes you on a whistle-stop tour of sustainability – what does it mean? Why should you care? How can it benefit your business? Save money, make money and protect our planet, as we delve into a best practice sustainable events guide and leave you with actionable takeaways to put into practice for your own events.

Business Rates Update 2023 (22.223)

Presented by: Sadie Furner, CIVICA
Overview: This session was designed to help you to get a tight grip on the subject of Business Rates in Canterbury and highlight the government’s current support packages for businesses. The session was delivered by Sadie Furner of Civica, the company that operates shared management of business services with Canterbury City Council and oversees the collection and administration of all Canterbury City Council’s Business Rates.

Love Canterbury – Visit Canterbury Workshop (14.2.23)

Presenter: Canterbury BID
Overview: Taking place on Valentine’s Day, Canterbury District businesses were encouraged to join us to find out how to get involved with the new Visit Canterbury platforms. Run by Canterbury BID in partnership with Visit Kent and Canterbury City Council, this was an overview of content and seasonal campaign plans for the year ahead.

Other session titles include: