Canterbury Bid

Reopening and Recovery

In these unprecedented and challenging times, we want to let you know we are here for you every step of the way. Since the lockdown began, we’ve been talking to businesses daily to understand the challenges you are facing and how we, and others, can help.

We want to help you to work and trade safely so we have collaborated with Canterbury City Council on a guide to help your business stay Covid-secure and we have also developed some resources specifically for you.

We remain open and operational, here to support our BID levy paying businesses and the wider community within the city right now. 

Recovery Plan Framework

We have been following the Institute of Place Management’s Recovery Framework which is designed to help us plan for recovery and to develop the capacity for longer-term transformation. This framework is being used by towns and cities around the country. The IPM lead the High Streets Task Force, which has open-access resources to support high street transformation.

We have adapted this for Canterbury, based on the BID Business Plan, and we are now in pre-recovery and working towards the recovery phase. 

Re-Opening – Getting your business ready

We worked in partnership with Canterbury City Council to produce a handy guide to re-opening your business. Click the link below to download the document which features:

  • Risk Assessment
  • Looking after your staff
  • The customer experience
  • City Centre Information


Here are some additional guides to Risk Assessment produced by HSE

Floor Stickers:

We are offering all city centre businesses social distancing floor stickers to place outside their businesses with the message’ Keep your distance and keep smiling’. To order your floral stickers email: Rachel Pilard

Welcome Posters:

We have created COVID-19 safety poster for local businesses to display in their premises to help ensure the safety of their employees and customers.


As the lockdown is gradually eased by the Government, here is the latest timeline for when businesses which are currently shut, could be able to reopen.

15 June

All remaining non-essential retail businesses will be able to reopen from Monday 15 June. They will be expected to follow the new Staying COVID-19 Secure guidelines. It will include shops selling clothes, shoes, toys, furniture, books, and electronics, plus tailors, auction houses, photography studios, and indoor markets.

4 July

Plans to open at least some of the remaining businesses which have been forced to close. Some of these businesses may still not be able to reopen safely at this time or only able to partially open. It will include: hairdressers, food service providers, pubs, cinemas.

The government has set up taskforces to help with the reopening of pubs and restaurants, non-essential retail (including salons) and recreation and leisure businesses.

Find the latest GOV.UK information on when your business can open.

How to work safely during COVID-19:

As businesses begin to reopen and people return to their workplace, the Government has provided specific guidelines to working safely during the COVID-19 crisis for different sectors of the economy.

The COVID-19 Secure guidelines includes advice and information for businesses on social distancing, carrying out risk assessments in accordance with the Health and Safety Executive, PPE, customer safety, employee safety, and more.

Here are the latest GOV.UK guidelines for safely reopening your business:

Keeping up to date

Announcements and guidelines change on a regular basis so we will keep this page up to date with the very latest advice and information on best practice. We are in this together, so if you spot an error or a gap in information, please let us know. Please also keep us posted on what you are doing so we can support and promote you. Email Rachel Pilard with your ideas, questions and updates.

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