Launching on 24 September, the new NHS COVID-19 app will support businesses to meet the new legal requirements to record contact details of customers, visitors and staff on the premises.
Via the new COVID-19 app, customers and visitors will be able to check in on arrival through their phone rather than filling in a book or tool specific to the business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak. Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code. For those who don’t have the app, an alternative method should be maintained to collect the details of customers, for example a handwritten register.
You should create and display a QR code if you are:
- A business, place of worship or community organisation with a physical location that is open to the public
- An event which is taking place in a physical location
- Once you have registered for your QR code you are being encouraged to display the NHS QR code posters in a place that is visible on entry to the business.
Once you have registered for your QR code you are being encouraged to display the NHS QR code posters in a place that is visible on entry to the business.
Find out more about your legal requirements to support test and trace.